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T4I2016 - Barradas, Manuel; Joseph Carol; Milliken, Neil; Sharpe, Mark (2016): Modifications to a Customer Relationship Management (CRM) database system to enable the use of speech recognition software

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posted on 25.11.2016, 17:11 by Manuel Barradas, Carol Joseph, Neil Milliken, Mark Sharpe

Barradas, Manuel; Joseph Carol; Milliken, Neil; Sharpe, Mark (2016): Modifications to a Customer Relationship Management (CRM) database system to enable the use of speech recognition software. T4I Communications 1, T4I2016 – Academic/Research, Nov 2016. Figshare.

Adding Accessible Rich Internet Applications (ARIA) HTML elements to web pages enables users to use speech recognition software for data entry and retrieval of information on databases. This in turn minimises the use of the keyboard and mouse which in turn can lead to less repetitive strain injury.

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